It is always annoying when something comes up before for a long awaited holiday, and you cannot make the trip. Its a shame also for other guests who would have liked to have come, but an apartment was not available.
If you cancel up to 1 month before arrival: no cancellation fee. We will send you the deposit back or credit you for a later stay.
If you cancel 1 month to 1 week before arrival we charge a 50 % cancellation fee of the booked stay.
If you cancel 1 week to arrival day or do not show up, we charge a 80 % cancellation fee of the booked stay. In the case of early departure we charge the full price.
We recommend taking out travel insurance at: www.europaeische.at